Patients

The following documents include information that may be helpful to you as a new Balance Women’s Health patient:

The following links also provide helpful information:

Confidentiality

We have created a practice that is confidential and discrete in order to meet the special privacy needs of our patients. Your personal health information and communications are held in the strictest of confidence. We follow and often exceed the mandates of state and federal law (HIPAA) as well as professional ethics standards regarding patient confidentiality. These laws and regulations are designed to create a safe environment for patients to openly discuss sensitive issues. There are circumstances in which we are mandated by law to report. These include issues of safety for patients or other individuals and the abuse or neglect of a child or vulnerable adult.

Payment/Billing

Balance Women’s Health accepts payment from several insurance companies. We are currently in the process of negotiating contracts and will continually assess our contracting options to provide the best possible care for our patients.

We are now contracted with the following insurance companies: Aetna, Blue Cross and Blue Shield Advantage, Choice, Federal, Preferred, and Traditional, Chickasaw Nation, Cigna, CL Frates, Community Care, First Health, Health Choice, HealthCare Highways, Multiplan, Oklahoma Health Network, OSMA, WebTPA, Well First, Coresource, Meritain, Healthsmart, and United Healthcare. If you do not see your insurance company listed, please contact our office to discuss.

We are NOT contracted with Medicaid or Medicare.

Some insurance companies require administrative obligations associated with filing insurance claims that severely restrict the time and options available for your care. In our private practice less time spent on administrative and billing issues allows more time to be dedicated to your care. If we are not contracted with your insurance company we would be considered out of network. You may file for reimbursement for out of network benefits. In most cases visits are partially reimbursed. You may request a fully itemized and coded receipt that can be attached to your insurance reimbursement form.

Payment for services not covered by your insurance is your responsibility and must be paid at the time of your appointment. You can also make your payments online by clicking here. Medications and laboratory evaluation at your usual pharmacy or in network lab should be covered as in network services.

You may also want to contact your insurance company directly with the following questions:

• Do I have out-of-network coverage?
• Do I need to meet a deductible, if so, how much?
• At what rate will I be reimbursed?
• What is the process for getting reimbursed?

How Do I Dispose of Unused/Expired Medicines?

The Oklahoma Bureau of Narcotics and Dangerous Drugs (OBNDD) has provided drug drop off boxes at most police stations. Here is a link to find the closest drop off box to you.

OBNDD link to website lookup tool: https://portal.obn.ok.gov/takeback/default.aspx

The DEA recently began allowing some pharmacies to get licensed to have drop off boxes in their businesses. Here is a link to be able to search for any possible pharmacies in your area that provide this service: https://apps2.deadiversion.usdoj.gov/pubdispsearch/spring/main?execution=e1s1

Dispose My Meds is an online tool that helps find medication disposal programs at independent pharmacies by zip code: https://disposemymeds.org